Returns & Exchanges

At Spy Ninjas Store, we want you to be fully equipped for your next mission, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn apparel. If your gear doesn't fit or meet your tactical standards, we are here to help you get the right equipment.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your Spy Ninjas gear.

• 3.
  Ship the Gear

  Drop off your package at any authorized carrier location; ensure the original tags are attached to avoid any delays in processing.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will issue a refund to your original payment method or ship out your requested exchange within 5-7 business days.